These terms apply to www.kaiwaterenergy.com and the KAI portal at app.kaiwaterenergy.com, run by KAI Water & Energy, Kampala, Uganda. By creating an account or using the portal you accept them. Last updated 14 November 2026.
Your account
You sign in with an email link, Google or LinkedIn. Keep access to that account safe; you are responsible for what is done with your KAI account. One account can hold several KAI products and plans.
Plans and payment
Free plans are free. Paid plans and services are priced in US dollars on the pricing page or in a written quote, excluding VAT, and are invoiced; you can pay by bank transfer or mobile money. A paid plan runs for the period on the invoice.
Your data
Data you upload or send to KAI stays yours. We use it only to provide the service you asked for, keep it private to your account and organisation, and delete it on request when your plan ends. How we handle personal data is set out in our privacy notice.
Our results
KAI's maps, forecasts, triggers and models are estimates from the data available, with their uncertainty stated. Use them together with field checks and your own professional judgement, especially before spending on drilling, construction or insurance cover.
Fair use
Use the portal for your own work and your organisation's. Do not try to reach other people's data, overload the service, or copy KAI's software or content to offer a competing service.
Content and software
KAI's website, software, models and reports are owned by KAI Water & Energy. Reports we deliver to you are yours to use for the project they were made for. Open case studies and notebooks on GitHub carry their own licences.
Liability
We take care to keep the service running and correct, but it is provided as it is. As far as the law allows, KAI's total liability for any claim is limited to the amount you paid KAI for the service in the twelve months before the claim.
Changes and law
We may update these terms; the date above shows the latest version, and we tell account holders about important changes by email. The laws of Uganda apply.
Contact
Questions about these terms: info@kaiwaterenergy.com or the contact form.